Refund policy

Returns & Replacements

Because all items are made to order, we do not accept returns or exchanges for reasons such as incorrect size selection, color choice, or change of mind.

That said, we stand behind our work.

If your order arrives damaged or if we made a mistake with your item, please contact us and we’ll make it right.

What qualifies for a replacement

We are happy to replace your item if:

• It arrives damaged in transit

• The wrong item was sent

• There is a manufacturing error on our end

What does not qualify

• Ordering the wrong size

• Color preference or variation

• Normal variations from the 3D printing process

How to request help

Please contact us within 3 days of delivery with:

• Your order number

• A brief description of the issue

• Clear photos of the item and packaging

Once reviewed, we’ll arrange a replacement as quickly as possible.

Each item is made with care, and our goal is for you to receive exactly what you expected. If something isn’t right, we want to know.